![]() If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should contact us for an RMA and shipping instructions. If you need to exchange it for the same item, send us an email or contact us through our contact us form. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us by way of our contact sheet. There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. There are certain situations where only partial refunds are granted: (if applicable)Īny item not in its original condition, damaged or missing parts for reasons not due to our error.Īny item that is returned more than 30 days after delivery Refunds (if applicable) Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. Custom labels with approved proofs, custom products made to your specifications, overruns within our +/- 10% margin on custom products or labels, some Zebra branded labels that have been opened. Several types of goods are exempt from being returned. ![]() You must contact us for an RMA (Return Merchandise Authorization) number. It must also be in the original packaging. ![]() To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. I hope this helps, but please let us know if you’ve any other questions.Our policy lasts 30 days. Otherwise, you could have a bad cable, serial port, or printer. If serial printing does not work, verify all of the settings above, especially the settings in step 15. Windows will sometimes reset them without warning. If you change the speed settings, BE SURE to check other properties as well. SLP 440 or SLP 450: 38,400 Bits per second Push “Configure Port” and change the settings as specified below: (Test pages are for legal paper and don’t work right for small labels.)Īfter the new printer appears in Printers & Faxes, right click the printer and select the “Properties”. OPTIONAL: If you want to use the printer instance to print by SLP, turn sharing on for the printer. ![]() Select your printer model from the “Printers” list. Scroll to the end of the Manufacturer list and select “SII”. Turn off the “Automatically detect Plug and Play” checkbox. (It may be COM2 through 4 if you have more than one serial port on your machine.) Push Next. Q: How do I set up an SLP to print by serial? A: Do the following:įrom within the Start Menu -> Control Panel -> Printers & Faxes I found instructions below on how to configure Seiko printers at: … You won’t be able to use LPT ports (parallel ports) since this is a serial connection rather than parallel. Thanks for contacting Plugable support, I’ll be happy to help.
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